At Morning of Earth, we strive to ensure that your order reaches you promptly and safely. Below, you’ll find important information regarding our delivery process, including shipping methods, timelines, and charges.

Order Processing Time

• Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays) from the time your payment is confirmed.
• Orders placed over the weekend or during holidays will be processed on the next business day.

Once your order is processed, you will receive a confirmation email along with tracking details (if applicable) for your shipment.

Shipping Methods & Delivery Times

We offer a variety of shipping options to suit your needs. The available shipping methods are:

• Standard Shipping: Estimated delivery time is between 5-7 business days (domestic) and 7-14 business days (international), depending on your location.
• Expedited Shipping: Estimated delivery time is between 2-3 business days (domestic) and 5-7 business days (international), depending on your location.

Please note: delivery times are estimates and can vary depending on your location, shipping carrier, and other factors such as weather conditions or customs delays.

Shipping Charges

Shipping costs are calculated at checkout based on the following:

• Destination: Shipping fees depend on where your order is being shipped to.
• Order Value: Orders over a certain amount may qualify for free shipping (e.g., orders over $50 for domestic shipments; check our website for details).

You will be informed of the exact shipping cost during the checkout process before you finalize your order.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor its progress. You can track your shipment on the carrier’s website.

Delivery Issues

If there are any issues with the delivery of your order (e.g., late delivery, damage during transit, or missing items), please reach out to our customer support team immediately. We will work with the carrier to resolve the situation as quickly as possible.

Please note that we are not responsible for delivery delays or issues caused by third-party carriers, such as FedEx, UPS, or postal services.

International Orders

For international deliveries, please be aware of the following:

• Customs and Duties: International orders may be subject to import duties, taxes, and other fees. These charges are the responsibility of the customer and are not included in the price of your order. Please check with your local customs office for further information.
• Shipping Time: International shipping times may vary depending on the destination country and customs procedures. We cannot guarantee specific delivery dates for international orders.

Missing or Damaged Items

In the rare event that your order is damaged during shipping or items are missing, please contact our customer service team immediately. We will initiate an investigation with the carrier and provide a solution, which may include a refund or replacement depending on the circumstances.

Delivery to P.O. Boxes

We currently do not offer delivery to P.O. Box addresses for certain carriers. Please ensure you provide a valid residential or business address to ensure the successful delivery of your order.

Incorrect Address

It is the responsibility of the customer to ensure the delivery address is correct at the time of purchase. Morning of Earth is not liable for orders delivered to incorrect or incomplete addresses provided by the customer. If an incorrect address is provided, please contact us as soon as possible to amend the address before your order is shipped.